Last Updated: September 08, 2023
Introduction
Welcome to https://ultimatebrix.com (the “Site”). Your privacy is critically important to us. This Privacy Policy outlines the type of information we collect, how we use it, and the measures we take to protect it.
Information We Collect
Directly Submitted Data: This includes any data that users submit to Ultimate Brix voluntarily. For instance, when a user fills out a contact form, we collect names and email addresses.
Automated Data Collection: We utilize cookies and other tracking technologies to automatically collect certain types of data when you visit our site, such as your IP address, browser type, and the pages you visited.
Third-Party Integrations: Our website integrates Google Analytics to track and report website traffic. Additionally, our live chat plugin may collect data necessary to facilitate communication between you and our team.
Use of Collected Data
Service Delivery: We use your data to provide and improve our services, process transactions, and respond to your queries.
Marketing: With your permission, we may send you emails about new products, free giveaways, and special deals.
Analysis: Through cookies, we gather data to analyze user behavior, which aids us in website improvements.
Data Storage and Protection
Local Storage: Forms submitted by users are stored securely on our servers.
Cloud Services: Some user data is outsourced to reputable cloud services to ensure robust data protection. While these servers may not be located within Hong Kong, we ensure that the services used provide sufficient data protection measures.
Security Measures: We implement various security protocols to ensure the protection of your personal data. These include data encryption, secure servers, and firewall protections.
Third-Party Services
Our site uses Google Analytics to understand our users’ behavior and preferences. We also use a live chat plugin to provide instant customer support. These third-party services have their own privacy policies, and we encourage our users to familiarize themselves with them.
User Rights
Access & Modification: Users have the right to access their data stored with us and can request changes or corrections to any inaccurate data.
Deletion: Users can request that their data be deleted from our databases. Please note, however, that we may retain certain information for record-keeping purposes or to complete transactions.
Opt-Out: Users can opt-out of any marketing communications from us by using the unsubscribe link in the email.
Children’s Privacy
Our services are not directed towards children under 13, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such data.
Data Breach Protocols
In the unlikely event of a data breach, we commit to notifying affected users and relevant authorities within 72 hours. We have measures in place to identify breaches and act promptly.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify users of any changes by posting the updated Privacy Policy on this page.
Contact
For any questions, concerns, or clarifications regarding this Privacy Policy, please email us at support@ultimatebrix.com.
By using Ultimate Brix, you consent to our Privacy Policy and agree to its terms.